Test content development has traditionally been labor-intensive, relying heavily on subject matter experts (SMEs) to create high-quality, defensible exams. While this ensures rigor, it often lacks scalability and struggles to adapt quickly to new standards. Systems typically leverage traditional processes and are resource-intensive, making it challenging for credentialing organizations to keep pace with fast-evolving fields. In collaboration, PSI and Memorang offer a transformative solution by empowering credentialing programs to train and evolve their own "AI box"—a system that improves over time through human oversight and data. With this model, AI enhances both efficiency and scalability while preserving critical human oversight for accuracy and relevance.
This approach evolves SMEs from authors to architects, giving them control over AI-driven systems that they can train, refine, and expand as needed. Rather than relying on external AI or engineering teams, credentialing programs can instantly transform systems into dynamic, scalable content generation engines. Our platform allows organizations to modernize their internal processes, quickly generate standards-aligned items, and evolve over time, while seamlessly integrating AI-powered test prep, assessment, and feedback to create personalized, data-driven solutions. In this session we’ll touch upon key advancements for credentialing programs:
•AI Content Development Transformation: Use AI to generate high-quality, defensible test items faster, reducing development time while maintaining rigorous standards with human review. Evolve systems and transform processes into scalable content generation platforms. •Evolving SMEs into Architects: SMEs move from authors to architects, guiding AI systems with data-driven insights to ensure accuracy, DEI alignment, and relevance. •Self-Healing Systems: AI continuously audits and adapts content to real-time changes in standards and knowledge, ensuring that test items remain secure, valid, and up-to-date. •Turnkey Test Prep: AI-powered web & mobile apps seamlessly integrate assessment, feedback, and tutoring, delivering personalized learning and closing the feedback loop between preparation and performance.