Director of Information Systems
NCCAOM
Washington, District of Columbia, United States
James McHugh, MSIA, brings a robust educational background with a BBA in Management Information Systems and a Master’s degree in Cybersecurity, coupled with over two decades of experience in the information technology sector. Throughout his illustrious career, he has specialized in working with small and medium-sized businesses, focusing on infrastructure, operations, support, strategic planning, and security. James has a proven track record of expertly managing information systems throughout their lifecycle—from inception and implementation to support and continual enhancements. With a strong entrepreneurial spirit and keen business acumen, he is actively involved in several initiatives aimed at revolutionizing the customer support experience. By harnessing the power of low code/no code platforms, artificial intelligence, and other cutting-edge technologies, James is at the forefront of modernizing and transforming the way businesses interact with their customers.
Disclosure information not submitted.
Delivering Exceptional Customer Service with Limited Resources
Tuesday, November 19, 2024
3:45 PM – 5:00 PM East Coast USA Time