Data Management, Privacy, and Test Security

Putting Our Policies and Procedures to the Test: How Well Did They Hold Up When We Found Our Content Online?

Wednesday, November 20, 2024

9:00 AM – 10:00 AM East Coast USA Time

Location: Splash 11-12

Main Contact/Presenter(s)

Erica Brown

Director, Certification
ASIS International, United States

Presenter(s)

Rachel R. Schoenig, JD

CEO
Cornerstone Strategies
Chariton, Iowa, United States
Michael Clifton

Vice President
Cornerstone Strategies, LLC
Iowa City, Iowa, United States

I.C.E. Exchange Program Description: Online content exposure - We all know it can happen. We hope it doesn’t happen to our program.

But what do you do when it does happen to your accredited certification program? Will your established policies and procedures help or hinder your efforts to respond?
In March 2024, ASIS International temporarily suspended the delivery of one of its ISO/IEC 17024 accredited certifications after finding content on a test prep website. Follow along as we share our process of discovery, confirmation, communication, investigation, remediation, and lessons learned.

Learning Objectives:

Describe methods used to confirm an exam content exposure and assess extent of damage.
Outline key aspects of a communication plan (i.e., timeline, key stakeholders, level of detail, etc.).
Describe investigative methods and options to identify root cause of the compromise, impact on test takers, and content impact.
Identify potential remediation steps a program may need to implement following content exposure.