Technical Director of Measurement, Analytics, and Psychometrics
Global Skills X-Change (GSX)
As Technical Director at Global Skills X-Change (GSX), Caitlyn leads a team of I/O psychologists on the design and development of credentialing programs, including assessment and survey development, data analysis, job task analyses, and psychometric principles that adhere to the National Commission for Certifying Agencies (NCCA) standards. Caitlyn ensures compliance with industry standards, conducts third-party accreditation evaluations on certification programs, and provides insights to enhance psychometric rigor and validity. Her contributions included updating essential security standards and managing certification programs critical to national security. She directed the development of the Defense Security Essential Body of Knowledge (D-SEBOK), performed work essential to the creation of the Certified Counter-Insider Threat Professional (CCITP) assessments, and led data analysis efforts for several criterion validation studies. She also served as technical lead for employee selection validation studies and longitudinal validation study designs for the U.S. Department of Defense (DoD). Notably, Caitlyn spearheaded the development of innovative assessment tools, such as a situational judgment test for the DoD, collaborating closely with subject matter experts to ensure the relevance and reliability of over 250 assessment items. Caitlyn is well versed in conducting market research and developing credentialing pathways, including the conversion of existing programs into accreditation-worthy credentials.
Caitlyn holds a master’s in industrial and organizational psychology and a bachelor’s degree in psychology from Radford University. She has certificates in Instructional Design from the Association for Talent Development (ATD) and Foundations in Design Thinking from IDEO U.
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The Business of Certificate, Microcredential, and Professional Education Programs
Sunday, November 17, 2024
8:00 AM – 11:00 AM East Coast USA Time