Is LRP Here to Stay? Remote Proctoring Versus Test Centers in 2024

I.C.E. Exchange Program Description: Exam delivery options changed dramatically because of the COVID pandemic. With temporary closure of test centers, test sponsors turned to delivery via live remote proctoring (LRP) to ensure business continuity. Four years and millions of test administrations later, what is the current state of LRP delivery? Most importantly, how do test sponsors help candidates make informed decisions when remote proctoring is offered as a delivery option?
In 2023 I.C.E. published a study conducted by the I.C.E. Research & Development Committee focused on the candidate experience when testing with Live Remote Proctoring (LRP.)
In this session, we will revisit this LRP report three years after the original data was collected to learn about today’s LRP status. Are credentialing organizations continuing to use LRP or has LRP usage declined with test sponsors and candidates reverting to testing in test centers? What differences, if any, do we see now in LRP use between organizations that offer mandatory exams versus those sponsoring voluntary exams? For organizations that allow candidates a delivery choice, what information helps each candidate to make an informed decision about which delivery choice is best for them?
This proposal is submitted by three members of the I.C.E. committee that conducted the earlier study. Empirical data from the original study will be used to facilitate a conversation among panelists and the audience to explore what has changed in the years since the original data was collected. What have test sponsors learned about the information and guidance candidates need? Has the adoption of LRP increased or decreased? Have some organizations abandoned LRP while other organizations never adopted LRP?
The panel includes speakers from the I.C.E. Research Committee and from two credentialing organizations, one that allows LRP and the other that does not, to represent the impact of delivery on the candidate.